Refund Policy
Thank you for shopping at FORUNEAR TRADING INC . We appreciate your business and want you to be completely satisfied with your purchase. Please read our Refund Policy carefully to understand our procedures for returns and refunds.
1. Returns
1.1 Eligibility
We accept returns for items that are unused, unworn, and in the same condition as when you received them. Items must be returned within 30 days from the date of purchase.
1.2 Process
To initiate a return, please contact our customer support team at [email protected] with your order number and details about the item you would like to return. We will guide you through the return process and provide you with the necessary instructions.
1.3 Return Shipping
Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received an incorrect or defective item). In such cases, we will cover the return shipping costs.
2. Refunds
2.1 Processing Time
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2.2 Approved Refunds
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
2.3 Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account or credit card statement. Contact your bank or credit card company, as there may be processing time before your refund is officially posted.
3. Exchanges
We currently do not offer exchanges. If you need a different size or item, please initiate a return and place a new order.
4. Contact Us
If you have any questions about our Refund Policy, please contact our customer support team at [email protected].
5. Changes to this Refund Policy
We reserve the right to update or modify our Refund Policy at any time. Changes will be effective immediately upon posting on this page.
Thank you for shopping at FORUNEAR TRADING INC . Your satisfaction is our priority.
FORUNEAR TRADING INC
2096 WHITE PLAINS RD
BRONX, NY 10462